Responsible Gaming

Gambling Should Be Entertainment, Not Income

Online casino gaming should only be viewed as a form of entertainment, similar to going to the movies or dining out. It should never be considered a way to earn money or solve financial problems. All casino games are based on chance, and the odds always favour the house in the long term. Please gamble responsibly and only with money you can afford to lose.

Age Verification

In New Zealand, you must be 18 years of age or older to gamble at online casinos. If you are under the legal gambling age, please do not participate in any gambling activities. All licensed online casinos have a legal obligation to verify your age before allowing you to play.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Chasing Losses: Continuing to gamble to try to recover money you have lost
• Hiding Gambling: Keeping gambling activities secret from friends, family, or partners
• Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
• Loss of Control: Being unable to stick to predetermined betting limits or time limits
• Neglecting Responsibilities: Gambling instead of paying bills, attending work, or caring for dependants
• Borrowing to Gamble: Taking out loans or using credit to fund gambling activities
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Preoccupation: Constantly thinking about gambling or planning the next gambling session
• Escape Gambling: Using gambling to cope with stress, anxiety, or negative emotions
• Relationship Problems: Gambling-related conflicts with family or partners

Self-Help Tools & Features

Most reputable online casinos offer responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, monthly)
• Loss Limits: Set a maximum amount you are prepared to lose before you stop playing
• Reality Checks: Receive regular pop-up reminders of how long you have been playing and how much you have wagered
• Session Limits: Automatically log you out after a set period of time
• Self-Exclusion: Temporarily or permanently exclude yourself from an online casino account
• Account Cooling-Off Period: Take a mandatory break from gambling for a set duration

We encourage you to use these tools and discuss your gambling limits with the casino before you start playing.

Support Organisations & Resources

If you are struggling with problem gambling, help is available. The following organisations offer free, confidential support:

New Zealand

• Problem Gambling Foundation (Aotearoa New Zealand)
  Phone: 0800 664 262 (free call)
  Website: www.pgf.nz
• Gamblers Anonymous (NZ)
  Website: www.gamblersanonymous.org.nz

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
• GamStop (National self-exclusion scheme)
  Website: www.gamstop.co.uk

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but recovery is possible with the right support. If you or someone you know is struggling with gambling, please don't suffer in silence. Contact one of the support organisations above for confidential help and advice. These services are free and available 24/7 in many cases.

Remember: Seeking help is a sign of strength, not weakness. You don't have to face this alone.